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Contact

Contact and support

Questions, bug reports or feedback about ScrubMatic: email us, or use the form below.

contact@scrubmatic.app
Before you write
  • ScrubMatic is for your own songs and stems. You need a paid AI music plan or the rights to the music.
  • ScrubMatic does not remove audible watermarks or Content ID, and it can't find or remove Google's SynthID watermark.
  • ScrubMatic works on WAV or MP3 files, or zips of them. A set holds up to 12 named stems.
  • Clean means none of the markers ScrubMatic checks for are left. A Scrub is only used when the result is Clean.
  • Reporting a problem? Tell us your iPhone model, your iOS version and the kind of file you added.
Refunds and billing

Scrub packs are bought through the App Store. Purchases and refunds are handled by Apple. To ask for a refund, use https://reportaproblem.apple.com

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Translation feedback

If you spot an error in the translation on this page or anywhere on the site, email contact@scrubmatic.app.

Email contact@scrubmatic.app
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